#Apple configurator 2 restore update
#Apple configurator 2 restore manual
#Apple configurator 2 restore upgrade
#Apple configurator 2 restore software
#Apple configurator 2 restore series

The second version involves going through the startup options and accessing the Terminal, before undertaking a series of steps involving copying commands from a support page and pasting them into Terminal before running them. There is a secondary set of instructions for users who do not have the first option available to them. In this particular situation, Apple primarily suggests using a secondary Mac and an external storage device to create a bootable installer.

#Apple configurator 2 restore software

Failed to personalize the software update. According to Apple, the error appears if you erased the M1 Mac before updating to macOS Big Sur 11.0.1, which may prompt the message 'An error occurred while preparing the update. While the main instructions will be usable by the majority of M1 Mac users, a second set deals with a specific 'personalization error' that may appear. Options are also available to erase the Mac completely and reinstall macOS from scratch.

The instructions largely break down to launching Apple Configurator 2 on the secondary Mac, connecting the two Macs together, restarting the non-functional Mac using a special key sequence, then using Configurator 2 to revive or restore the firmware and recoveryOS. Like the Intel version, the Apple Silicon variant still requires Apple Configurator 2 installed on a secondary Mac, as well as supported USB-C and USB-A cables for charging and data transfer, and for users to configure their web proxy and firewall ports to allow all network traffic to work with Apple's network. However, over the last week, users who have needed to revive the new M1-equipped Mac mini, MacBook Air, and 13-inch MacBook Pro were encountering problems going through the same process, with Apple Configurator 2 throwing up errors in some situations.Īpple has now updated its instructions for dealing with a restoration of a Mac with separate details specifically for the M1 Macs. Apple has procedures in place that can enable users to revive the firmware of the Mac, to allow it to boot and function normally.

#Apple configurator 2 restore upgrade

There are occasions where a Mac may not work properly, to the level that the Mac or MacBook won't boot up at all, such as if a power cut is performed during an upgrade of macOS. Click Erase.Apple has released two sets of instructions to perform an erase and restore on an Apple Silicon Mac or MacBook, roughly a week after users encountered issues performing a similar procedure intended for Intel-based Macs. If the device has already been set up, you will be prompted to erase the device to continue the process. Select a network profile or create a new one by clicking File > New Profile. If you have an existing organization profile, select it, and click Next otherwise, create a new organization profile.Įnter the credentials for your Apple School Manager or Apple Business Manager account, and click Next.Ĭonfigure your Setup Assistant steps, and click Next. Since I already have a server configured, I’ll ensure it’s selected and click Next. If you haven’t already configured a server, follow steps 8 through 10 of the previous example. Ensure Add to Apple School Manager or Apple Business Manager, Supervise devices, and Allow devices to pair with other computers are selected, and unselect Activate and complete enrollment.

#Apple configurator 2 restore manual

Review the Setup Assistant steps, and click Prepare.Īt the Prepare Devices window, select Manual Configuration. It should default to the organization information you previously entered. It should default to the MDM server information you previously entered. Once the device has been wiped, you will be back at the main Configurator screen. If the device has already been prepared, you will be prompted to erase the device to continue the process.

#Apple configurator 2 restore update

If asked to authenticate to update the certificate trust settings, enter your credentials and click Update Settings. Select which setup steps will be shown to the user in Setup Assistant, then click Prepare. If you don’t have one, select Generate a new supervision identity and click Next. Select Choose an existing supervision identity if you already have one. Use the default trust anchor certificates, and click Next.Ĭlick Skip at the Apple School Manager and Apple Business Manager sign-in screen since our objective is to enroll directly into MDM without using ABM/ASM.Įnter your organization’s information, then click Next. In SimpleMDM, you can retrieve your Group Enrollment link by clicking on Enrollments and then clicking on the enrollment group you want the device to join. Using the drop-down menu, select New Server…Įnter the name and link for your MDM server. Select Supervise devices and Allow devices to pair with other computers.

Using the drop-down menu, make sure Manual Configuration is selected. Connect the iOS device to the Mac running Apple Configurator